Challenge

Known for its premium gourmet products like Iberian ham, wine, and foie gras, the company faced a significant logistical challenge. In 2017, partnering with Logfret, the company, which had a network of 20 exclusive suppliers across Europe, required a critical solution: maritime consolidation of shipments to Asia and temperature-controlled transport for its high-value food products. Coordinating with these suppliers involved managing shipments under strictly controlled conditions—either refrigerated to -18°C or maintained at +4°C—to ensure product integrity and freshness.

Solution

To tackle these challenges, Logfret developed a comprehensive coordination strategy, overseeing and synchronizing shipments from 20 European suppliers to various international destinations. This involved managing all necessary documentation, including phytosanitary and customs certifications, crucial for the safe transport of food products under strict temperature controls. Special attention was given during peak periods, such as major holidays, to handle increased demand and avoid delivery delays.

Logfret provided full shipment visibility and precise cold chain monitoring using Neolink, its supply chain management platform. This enabled real-time tracking and ensured adherence to transport conditions. The company’s Good Delivery Practices (GDP) certification further demonstrated its commitment to excellence and compliance in handling perishable goods.

Results

Logfret now manages over 10,000 shipments annually, including air and sea freight as well as refrigerated container services. This partnership has resulted in a 20% increase in shipment volume over the past three years, reflecting the company’s significant expansion, especially in Southeast Asia. The company now reaches diverse destinations such as Singapore, Hong Kong, Malaysia, China, Vietnam, Thailand, Japan, and Macau.