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Tip: How to improve your customer experience and internal operations?

Tip: How to improve your customer experience and internal operations?

Shippers want stability and service, not rock-bottom freight rates

“Service is always going to trump price,” said one delegate at the S&P Global TPM conference this week.

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Tip: How to improve your customer experience and internal operations?

Freight rail industry outlines next moves to improve safety

Actions represent ‘initial set of steps’ to get to zero incidents and injuries, AAR says.

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Tip: How to improve your customer experience and internal operations?

New package of EU sanctions on Russia: what is the impact?

On February 25, the European Union issued the 10th package of sanctions against Russia. What could possible impact rail freight between China and Europe is the prohibition to transit dual-use goods and firearms via the territory of Russia to third countries.

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Tip: How to improve your customer experience and internal operations?

Modern retail ecosystems are required to support today’s consumers

Retailers know that brick-and-mortar stores must continue evolving to be profitable in 2023.

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Tip: How to improve your customer experience and internal operations?

Manufacturers move away from China in light of supply issues, cost increases

Reshoring to emerging Asian markets and the Americas offers a competitive advantage.

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Tip: How to improve your customer experience and internal operations?

EAEU and China want to digitalise their rail freight movements

The Eurasian Economic Union’s (EAEU) Member States and China signed a roadmap to speed up the digitalisation of rail freight between them. This simply means that after implementation, digitalisation could significantly boost rail freight services between China, Russia, Kazakhstan, Kyrgyzstan, Belarus and Armenia.

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Tip: How to improve your customer experience and internal operations?

How manufacturers can tackle supply chain costs in 2023

With budgets tightening in an uncertain economy, experts weigh in on how companies can plan for the year ahead and stay resilient.

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Tip: How to improve your customer experience and internal operations?

IATA: Air Cargo down in 2022 but back to pre-pandemic levels

The International Air Transport Association (IATA) released data for global air freight markets showing that 2022 full-year demand for air cargo took a significant step back from 2021 levels but was close to 2019 performance.

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Tip: How to improve your customer experience and internal operations?

The top retail trends for 2023

The retail industry is reshaping the shopping experience in 2023, redefining not only how we shop and sell, but where we shop and what we buy (a mimosa while shopping, anyone?). The cutting-edge retail trends below are guiding each step of the way.

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Tip: How to improve your customer experience and internal operations?

ICS2 – Coming new EU customs pre-arrival security and safety program (March 1, 2023)

European Commission is implementing a new customs pre-arrival security and safety program on March 1, 2023 for all cargo and mail entering or transiting the European Union.

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